About Us

SHARON, owner/operator

A product of both the U.S. and Canada, Sharon has traveled quite extensively in Europe and has been on just about every service Papillon offers (inventing a fair few of them as well). After working for Papillon Service as the central administrator, senior sales rep, and webmaster for 15 years, she took over the business in 2025.

If you have an unusual request for a customized service, Sharon will likely be the one to help you sort out the details.

Sharon lived in Tuscany continuously from 2009 to 2022. She now splits her time between North America and Livorno (which she considers home). If you call our toll-free number, it will ring on Sharon’s phone wherever she is in the world.

OUR DRIVER-GUIDES

We pride ourselves on having the friendliest and most professional driver-guides around! They are rigorously trained, properly licensed and extremely knowledgeable, and all speak fluent English (some also speak Spanish, French or German).

We call them “driver-guides” because they will give you lots of great information and answer any questions you have as you travel. Just note that in Italy driver-guides are by law not permitted to accompany you once you leave the vehicle.

Rest assured your driver-guide will do their utmost to maximize your touring day as they are expert at making it all fit. They’ll keep their eye on the clock so that you get back to port (or wherever you need to go) on time!

To hear what clients have to say about our team please click here.

OUR LOCAL GUIDES

In places like Florence, Siena, Rome and Pompei you may find a local guide helpful. Local guides can take you inside churches, museums and archeological sites for an in-depth experience with no lost time looking at maps or getting lost!

Please note that local guides must be arranged in advance.

OUR FLEETS

Our fleets consist of sedans of up to 4 pax, minivans of up to 8 pax, and minibuses/coaches of varying sizes.

Our vans and sedans are Mercedes or comparable make with a similar level of comfort and dependability.